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Hotel · Mexico City · Federal District

Holiday Inn Express Mexico Santa Fe By Ihg

A dependable base in Mexico City's Santa Fe business district, with strong marks for facilities and staff.

  • Well-rated facilities (9.2) and staff (8.8)
  • Private parking available on site
  • Free hot breakfast with varied options
8.5 Great 869 reviews Booking.com 8.5 · 869 reviews

About

Holiday Inn Express Mexico Santa Fe By Ihg

Holiday Inn Express Mexico Santa Fe is a 4-star property in the Santa Fe area of Mexico City, a short walk from Cinemex and within easy reach of Expo Santa Fe and the Samara shops. The hotel offers practical amenities such as a 24-hour reception, currency exchange, and a business centre, along with a fitness room and on-site parking.

Guests consistently note the spacious, comfortable rooms and the helpful, friendly staff. The complimentary breakfast is a highlight, with hot options and variety. The hotel's location in a safety-conscious area and its proximity to restaurants and transport links make it a solid choice for both business and leisure travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • High scores for facilities and staff — Guests rate the facilities at 9.2 and staff at 8.8, with reception staff singled out for praise in several reviews.
  • Free parking on site — Private parking is available, and multiple guests call it a convenient, free bonus.
  • Complimentary hot breakfast — The breakfast is described as varied with hot options, and it is included in the stay.
  • Spacious, comfortable rooms — Guests repeatedly mention the size of the rooms and the comfort of the beds, particularly in the Standard King Room.
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Worth weighing

3 to weigh
  • Comfort rating is the lowest category — While overall ratings are strong, the Comfort score of 7.3 is notably lower than other categories, suggesting some guests found the beds or temperature control less than perfect.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for those travelling with animals.
  • Check-in window is limited — Check-in is only from 15:00 to 23:59, which may not suit travellers arriving very late or needing an early check-in.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Room

  • 2 Double beds
  • Heating
  • Air conditioning

Standard Room Two Queen Beds

  • 2 King Size Beds
  • Heating
  • Air conditioning

Standard King Room

  • 1 King-size bed
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Currency exchange
  • Lift
  • No smoking on site
  • Key card access
  • Key access

Parking & Transport

  • Parking
  • Valet parking

Food & Drink

  • Vending machines
  • Packed lunches

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Ironing facilities
  • Free toiletries
  • Dryer
  • Flat-screen TV
  • Carpeted floor

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers

Wellness & Fitness

  • Fitness centre

Family

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 869 reviews

Guest-rated 8.5/10 from 869 reviews

Booking.com · 8.5 · 869 reviews
8.5Verified guest

“Recently refurbished, the hotel is in a great spot right by the mall. Staff were very helpful, provided excellent service and assisted with private parking. The location was conveniently close to a taxi rank for the airport and Santa Fe. A very good experience overall.”

8.5Verified guest

“Set in a safety-conscious area, I enjoyed the generous breakfast with plenty of options each morning. My room was spotlessly clean, and the staff were kind and accommodating throughout my stay.”

8.5Verified guest

“The efficiency and friendliness of the staff, especially Jessica at check-in, stood out. I loved the spacious Standard King Room with a comfortable bed. The complimentary breakfast was varied and delicious, and the free parking was a big plus.”

8.5Verified guest

“Staff were efficient and kind, especially Jessica at the front desk who made check-in smooth and pleasant. The spacious suite offered plenty of room to relax, and the comfortable bed helped me unwind. The hot breakfast was varied and tasty, a great start to the day. Free parking was very convenient too.”

8.5Verified guest

“The room was very spacious with a comfortable bed, and the breakfast selection was varied (loved the hot options). Free parking was a nice bonus.”

8.5Verified guest

“Good room size and a hot breakfast.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Location: The hotel is in the Santa Fe district, within a 20-minute walk of Cinemex and close to Expo Santa Fe and the Samara shops.

Getting around: Taxis from the airport and to Santa Fe are readily available, as mentioned by several guests.

Guillermo Gonzalez Camarena 1400, Mexico City, Federal District, 01210, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
158 rooms

06 — Questions

Frequently asked

Is parking available at the hotel?

Yes, the hotel offers a private parking lot on site, and several guests noted that parking is free and convenient.

What time is check-in and check-out?

Check-in is from 15:00 until 23:59, and check-out is at 13:00.

Are pets allowed at this hotel?

No, pets are not allowed on the property.

Does the hotel provide breakfast?

Yes, a complimentary hot breakfast with varied options is included and has been praised in guest reviews.

What are the room options?

The hotel offers Standard Rooms with two double beds, Standard Rooms with two queen beds, and Standard King Rooms with one king-size bed.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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Casa Pepe

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The bottom line

A solid, well-rated choice in Santa Fe, especially for those who value free parking, a good breakfast, and attentive staff. Comfort scores slightly lower, but overall this is a dependable pick.

8.5Based on guest ratings and reviews

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